Delivery - Domestic and International

See information - Delivery

Returns, Refunds and Exchanges

See information - Returns

Methods Of Ordering

Happy Hangup gives you 2 easy options to place an order. You may do one of the following:

Order online

Order by Phone:            +61 403 540 810

Your credit card transactions are secure. All on-line orders are encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted. We currently have the option of paying by debit card/credit card.

Methods Of Payment 

We accept Visa, Mastercard, American Express and Paypal. Domestic customers within Australia can also choose to pay via Bank Direct Deposit.

Place An Order    

Placing an order is simple. Simply navigate through our site to the products you want and when you've chosen the item, click the 'Add to Cart' button. You'll then be forwarded to our cart page where you can either checkout immediately or continue shopping.

Edit My Order    

If you wish to edit or change your order after it has been placed, simply send us an email explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order. Our e-mail is service@happyhangup.com

Cancel My Order    

If you wish to cancel your order after it has been placed, simply call us on +61 403 540 810 including all relevant details, asking us to cancel your order. If your order has already been processed, you will not be able to cancel it. Instead, you will need to return your order immediately it arrives, and apply for a refund.

Create An Account    

Shoppers who create a personal shopping account with us, will be able to store all of their billing information with us, thus preventing having to enter it every time. Your data is kept exclusively for Happy Hangup Minx and not shared with a third party.

To create an account, simply select "My Account " at the top of the page. From there, you will be able to register with us. You will also be able to register during your check-out process. If you do not wish to create an account with us, but wish to have your information stored for future orders, simply click the "remember me" option at the bottom of the billing/shipping page. The next time you come to our site, your billing and shipping information will be pre-filled for you. In order to take advantage of this feature, you must have your "cookies" enabled on your computer.

Forgot Username or Password    

If you forgot your username or password, simply go to the "My Account " screen and choose "Forgot my password". You will then be able to enter your email address and we will email you your username and password within a few minutes.

Edit Account Information    

If you wish to edit your account information, simply click the "My Account" button located at the top of the page. Enter your email address and password then click the "Sign In" button. Click on the "Update Your Profile" button and change any information you wish to change then click the "Update Profile " button located at the bottom of the page when you are finished.

Lost or Damaged Shipment   

Please contact us on +61 403 540 810 (during AEST business hours) or email service@happyhangup.com.

Privacy Policy

We are committed to keeping your personal data confidential and secure. We do not sell, rent or loan your personal information to any other company. However we do use your personal data to process your order and to provide you with a personalised service. The HAPPY HANGUP website is secure.

Security

Your online credit card transactions are secure with Happy Hangup. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information.

Gift Cards/ Vouchers

Vouchers are available for purchase in our shop. These are perfect presents at baby showers or when the baby is born. All vouchers are sent beautifully gift wrapped and a personalised message